Business

Customer relations management

Customer relations management

Business 3

3 Comments

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  2. 1560 people?! WOW! That is impressive and scary! I mean the social networks are filled with whiners who seem to love to do this all the time. Who knew their words had such a power? I was thinking they could reach maybe 100 people by not 15 times more! I guess everything counts and every upset or happy client matters a lot because they have the power to endorse or destroy reputations. Social media has made it possible for anyone to count.
  3. Every business has to deal with negative people or remarks and it’s the way they respond that sets the tone for what happens next. A good business would reply every comment, good, bad or constructive and they’d make sure they thank everyone for their opinions and try to solve someone’s grievance. By doing this, a bad review or remark can become a great catalyst for growth.
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